Terms and Conditions

Welcome to Laurance, our online store. By using the site and purchasing our products, you agree to the following terms and conditions. Please read the following carefully. If you have any questions, please don't hesitate to contact us.

Seller information

  • Activity name: Antonio Salese, brand Laurance
  • VAT number: 10643861213
  • Email: laurance.brand@gmail.com
  • Telephone: +39 331 412 8700

Products and prices

  • The prices indicated are expressed in Euro (€) and include applicable VAT.
  • We reserve the right to change prices at any time without notice, ensuring that the price applied is the one displayed at the time of purchase.
  • In the event of an obvious pricing error, we reserve the right to cancel the order and refund the customer.

Payment methods

We accept the following payment methods:

  • PayPal
  • Stripe (credit or debit card)
  • Cash on delivery (Italy only).

Shipping and deliveries

  • Free shipping on all orders in Italy.
  • Orders are shipped within 2 business days from payment confirmation.
  • Estimated delivery time (Italy): 2–3 business days..
  • We are not responsible for delays attributable to the courier.

Right of withdrawal

In accordance with Directive 2011/83/EU on consumer rights, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period will expire 14 days after the day you receive the goods, or, in the case of multiple items delivered separately, 14 days after you receive the last item. To exercise your right of withdrawal, you must inform us of your decision to cancel your order by means of a clear statement (for example, by email). 14 giorni dalla ricezione dei prodotti, senza fornire alcuna motivazione.

How to exercise the right of withdrawal:

  • Send a written request to the email address laurance.brand@gmail.com, indicating the order number and the products you wish to return.
  • Return shipping costs are the responsibility of the customer, unless otherwise indicated.

Exclusions from withdrawal:

  • Customized or made-to-measure products.

For more details, please see our right of withdrawal page.

Returns and refunds

If you receive a defective product or a product that is different from what you ordered:

Privacy e Cookie

Your privacy is important to us. We process your personal data in accordance with the General Data Protection Regulation (GDPR).

Applicable law and competent court

These terms and conditions are governed by Italian law.
In the event of disputes, the competent court will be that of the consumer.

Acceptance of the Terms and Conditions

By completing an order on Laurance, you declare that you have read and accepted these Terms and Conditions.